“Perfect fit and excellent quality! The faux wood blinds look amazing in our kitchen. They handle the moisture perfectly and were so easy to install. The custom measurements were spot on.”
Measure Wrong? We Remake It. Period.
MeasureSafe™ Guarantee — $3.99 per blind. If you measure wrong, we remake your blinds free. You only pay $20 shipping.
Since 1993 · · Free Shipping
How It Works
Add MeasureSafe™
Select MeasureSafe during your blind customization.
Oops? Contact Us
If your blinds don't fit, contact support with your order number.
We Remake It Free
We remake your blinds to the correct measurements.
The Cost of a Measuring Mistake
| Scenario | Without MeasureSafe™ | With MeasureSafe™ |
|---|---|---|
| You measure wrong | ✗ You pay 100% of replacement cost | ✓ $0 for replacement |
| Remake shipping | ✗ You pay 100% of replacement cost | ✓ $20 per blind |
| Your total risk | ✗ $100 – $300+ | ✓ $23.99 per blind |
| Peace of mind | ✗ Hope for the best | ✓ Covered |
Transparent Pricing. Your Choice.
Other brands mark up every single blind to cover their "free" guarantee — whether you need it or not. We keep our quality high, prices low and let you choose whether you want the protection. Why pay for insurance on every order if you don't need it? MeasureSafe™ means you only pay for protection when you want it.
We've been specialized in discount custom blinds since 1993. We know for a fact that most customers measure perfectly. But for the occasional mistake, $3.99 per blind gives you complete peace of mind.
What's Covered
What's Covered
- Incorrect width or height measurements
- Wrong mount type selection (inside vs outside)
- One remake per MeasureSafe-covered item (max. of 4 remakes per household)
- Same product, corrected measurements
What's Not Covered
- Color dissatisfaction (please order free samples first!)
- Damage from installation
- Commercial/bulk orders (25+ items)
- Products ordered outside recommended specifications
How to Claim
- Contact support@factorydirectblinds.com within 30 days of delivery
- Provide your order number + corrected measurements
- Photos may be required
- Remake ships within standard production time (5-7 business days)
Real Homes, Real Reviews
See what our customers have to say about their custom blinds
Frequently Asked Questions
If you've added MeasureSafe™ to your order, we remake your blinds to the correct measurements at no extra product cost. You just pay $20 shipping for each remake item. Without MeasureSafe, you'd need to purchase a full replacement.
- If you mismeasure your window (width or height), Factory Direct Blinds will manufacture a replacement blind of the same product, color, and lift system at no charge to you.
- The MeasureSafe™ Guarantee will apply only when the corrected measurements are reasonably consistent with the original order. The corrected measurements for any remake must be within two (2) inches per side of the originally ordered dimensions. A transposition error of width and height measurements will be treated as a qualifying measurement error, provided the corrected dimensions otherwise fall within this tolerance.
- The MeasureSafe™ Guarantee does not cover color dissatisfaction (please order free samples before placing your order), damage incurred during installation, commercial orders (25+ items) and products ordered outside recommended specifications.
- Coverage Limit: 1 replacement per covered item purchased from your original order, up to a maximum of 4 item replacements per household per lifetime.
- Review full Terms and Conditions here.
We've been manufacturing custom blinds since 1993. We're rated 4.8/5 from over 4,000 verified customer reviews. Every order ships with free shipping across the continental US, and we back our products with a manufacturer's limited warranty.
Custom blinds are made to your exact specifications, so standard returns aren't available. That's exactly why we created MeasureSafe™ — for $3.99 per blind, we'll remake it if your measurements are off. It's our way of taking the risk out of ordering custom.
Blinds.com includes their SureFit guarantee in every order's price. We keep our blind prices factory-direct low and offer MeasureSafe™ as an optional $3.99 add-on. Different model, same peace of mind — but you only pay for protection when you want it.
Yes. MeasureSafe™ is our fit guarantee. Add it at checkout for $3.99 per blind. If you mismeasure, we remake it free — you pay just $20 shipping.
If you purchased MeasureSafe™, contact us within 30 days of delivery with corrected measurements. We'll remake your blinds at no product cost. Without MeasureSafe, replacement blinds are not covered for a free remake.
We provide product-specific measuring guides (PDF and video) for every blind type. Measure width at top, middle, and bottom — use the narrowest. Measure height at left, center, and right — use the longest. Visit our Measurement Hub for step-by-step instructions. Add MeasureSafe™ as a backup for $3.99.
Ready to Order With Confidence?
Every blind we sell is custom-made to your measurements. MeasureSafe™ makes sure you're covered if anything's off.